Questions / FAQ's

Written by Administrator

1. Can I use SSI on your servers.
2. Doe you support Microsoft Frontpage?
3. I want to add another hosting account.
4. Do I get my own CGI-BIN
5. Do you have your banner or advertising on my web site.
6. Are there any hidden fees.
7. Do you charge domain transfer fees.
8. Do you charge set-up fees
9. I have already a domain name
10. How can I upgrade my account to another plan
11. Do you charge upgrade fees?
12. Are there any restrictions to the content I can put on my space?
13. How much traffic do I get
14. How to terminate services with ACSi
    

Yes, you can use SSI on our servers.

SSI stand for "server side include"

In order for you to use SSI you need to give your SSI pages the .shtml extension  

We do support Microsoft FrontPage 98, 2000 2003

AT this point we do not allow FrontPage extensions to be used on our servers, due to security issues. But we do allow Microsoft FrontPage 98, 2000 2003 to be used without extensions.
 This service is only if you are designing your own web site. We do not program (ACSi's Team) in FrontPage or assist in FrontPage.

 

QUESTION:
I have an account already with ACSi and I want to add another hosting account

ANSWER:
Just log into your Account Management Control Panel and create a support ticket, requesting the new hosting account and we will respond through the ticket system.  

Yes, you have your own CGI-BIN and can upload via FTP. You can only ftp to a bin called CGI-BIN-NEW, this is a temp holding space so our engineers can view the script to make sure that there is no security problems with your coding. Than we will move it to the proper CGI-BIN. Please notify our support dept for review. (Create a Ticket)  

No, we do not have our banners or forced advertising on your site.
It is your hosting space and it is up to you what to upload to it.

Your site is banner and advertising free.  

No we have no hidden fees.  

If you have already a domain name registered or hosted some where else we do charge a transfer fees. It is $14.95 and you get a additional year of domain registration added on to your domain life. So you benefit receiving the additional year for your domain name.  

No we do not charge set up fees. If you want one of our engineers to transfer your entire website from another hosting company to ours, we can do this for a fee. Fee is based on a per basis. So email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a set price. When emailing make sure you include your web site location.  

I already have a domain name somewhere else, can we host that also.
Yes, all you pay for is the hosting package/plan of your choice.

You can point your domain name to our DNS servers.
NS1.ACSIHOST.COM
NS2.ACSIHOST.COM
NS3.ACSIHOST.COM

Example:
If you already have a domain and you want to sign up for our monthly "Basic Plan" hosting plan, which is $24.95 per month, just notify us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Or you may choose one of our other hosting plans. Most of our clients are using the Basic Plan for hosting. Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for new programs and for an individual quote for your company.

Note: If you are having a problem with your domain or cannot get the DNS to point correctly, you will need to contact the company that is controlling your domain. Don't call us since we do not have control of your domain. You may remedy this problem, by switching to us for your domain server as well. Then you will only have one company to communicate with if you have any situations. This will benefit you greatly!

 

You can upgrade your account via you Account Management Control Panel. You can just contact us using the support ticketing system. You will be billed at the time of upgrade the additional hosting fee difference.


There are no penalties or upgrade fees.  

No we do not charge upgrade fees.  

YES, please view the ACSi Acceptable Use Policy and Terms of Service Agreement  

The amount of traffic varies with your hosting plan.
10 gigs of traffic is more than plenty for a normal web site.

Please view the ACSi Service Agreements
Section Title Called: ACSi ISA Policy, Number 10